# Inbox

What each request status asks you to do, and what the Test badge means.

## Prerequisites

- A project with the widget installed. A request appears after the client presses **Send**, or after you press **Send a test request**.

## Steps

Open **Inbox**. The filters are **Needs you**, **Quote sent**, **Quote declined**, **Failed**, **In progress**, **Done**, and **All**. **Needs you** is the default.

The status label is what the dashboard shows. Here is what it asks of you.

- **Needs a quote**. The change is held. Open it and send a quote. It is in **Needs you**. On Home the line is "Quote to send". See [Quotes and merges](https://www.modifee.com/docs/agency/quotes-and-merges).
- **Quote sent**. The client has the quote. It stays out of **Needs you** until it expires (**Quote expired**) or has had no answer for 3 days. That line is "Quote awaiting response (3 days)".
- **Quote declined**. The client refused. It is under **Quote declined**.
- **Triage**. Classification is still running. **In progress**. Nothing to merge yet.
- **Queued**. A run is lined up. **In progress**.
- **Agent running**. The coding agent is working. **In progress**.
- **Building preview**. A pull request exists and the preview is building. **In progress**.
- **Waiting on client**. The preview is ready. The client should press **Looks good** or **Adjust**. This is **In progress**. It is also in **Needs you** when Autopilot is **Off**, or when the request is marked **Review required**.
- **No preview**. There is nothing for the client to open. **Needs you**.
- **Needs your merge**. The client approved, or a merge is already in progress. Both stored states use this label. Press **Approve & merge**. **Needs you**. On Home the line is "Needs your merge".
- **Merged**. Published. **Done**.
- **Rejected**. Closed without merging. **Done**.
- **Failed**. The run did not finish. **Failed**, and also **Done**. Home lists it in red, not in the yellow waiting list. Press **Retry** or **Reject**.

A request that needs a person, whatever its status, is included in **Needs you**. Home then says "Needs you" when none of the more specific lines above apply.

Rows you can handle together are **Waiting on client** and **No preview** when the pull request changes 3 files or fewer. Select them and press **Approve & merge** or **Reject**. A row that does not qualify says "Only preview-ready requests that change 3 files or fewer can be handled together." If the file count did not load: "Could not count the changed files." If it is over 3 files, the note is "This diff touches" the count, then "files."

### Test badge

A test request shows the badge **Test** on the row. It was opened from **Send a test request**. It skips the allowlist and expires with the test session. It uses the same statuses as a client request. See [Allowed emails](https://www.modifee.com/docs/client-access/allowed-emails).

## Verify

**Needs you** contains quotes to send, merges waiting on you, requests with no preview, previews that Autopilot will not ship, expired or reminded quotes, and anything flagged for a person. **In progress** contains triage, the queue, the agent, the preview build, and previews waiting on the client.

## Troubleshooting

- **Approve & merge** is disabled. The tooltip is one of: "This request is already closed." "Preview not ready yet." "Review required — merge on GitHub." "No pull request to merge."
- **Retry** is disabled with "Only failed requests can be retried."
- A **Review required** badge lists the reasons, including a line that starts with "Protected path:" or "Deleted file:". See [Guardrails](https://www.modifee.com/docs/agency/guardrails).